FAQ

Find answers to our most frequently asked questions.

Shipping & returns

How long does shipping take in the UK?

Order processing takes 1 to 2 business days (Monday to Friday).

Once dispatched, shipping takes 6 to 8 business days.

The total delivery time is 7 to 10 business days.

Do you offer free shipping?

Yes. Standard shipping is free for all orders delivered within the United Kingdom.

Will I need to pay customs or import fees?

Orders delivered within the United Kingdom do not require customs or import fees. The price shown on our website is the final price you pay.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Find answers about our products

Products Information

Are your leather tote bags suitable for work and office use?

Yes. Our leather tote bags and structured shoulder bags are designed to hold laptops, documents, and workday essentials while maintaining an elegant, understated style for modern women.

Can your handbags fit a laptop?

Only our large totes and selected work bags offer padded laptop space. Small handbags are crafted for essentials such as a phone, keys, and compact accessories, not full-sized devices.

Which bag size is best for university?

Large tote bags are ideal for university, as they comfortably fit a 13” or 15” laptop, A4 notebooks, and daily essentials. Small handbags suit lighter schedules or days with fewer materials.

How does vegan leather compare to traditional leather for women’s bag

Our vegan leather maintains a refined appearance while being resistant to scratches, weather, and daily wear. It keeps tote and shoulder bags structured, making it ideal for women who carry laptops and documents.

What materials are used for your bags?

The vast majority of our bags are made from vegan leather, selected for its appearance, flexibility, and suitability for everyday use. We also offer a selection of models crafted from genuine leather.

The material composition of each bag is always specified on the product page to help you make an informed choice

Where can I find more information?

Have further questions? Contact us